(495) 507-53-45 (965) 377-36-70
Metro Park Kultyry,
Prechistenskaya nab, 15, bld 1,
Moscow, Russia
Book Online
Home Information For Our Guests

Accommodation rules

According to our rules, check-out time is 12 p.m. If you wish to stay at our hotel longer, contact the hotel reception, please. Your stay can be prolonged if vacant rooms are available. Check-in time is 1 p.m.

Russian or International passports and document confirming payment (or copy of it) are needed for the check-in.

According to our rules pets are not allowed in GROSSOTEL.

Smoking is not allowed in hotel as well.

    Reservation in our hotel can be made in several ways:
  1. Online Booking;
  2. Leaving a request via phone 8 (495) 507-53-45.

According to our rules, guests need to prepay the reservation. You can cancel booking 48 hours before the date of arrival. In this case all your prepay will be bring back to you. In other case we won’t bring your money back. (e.g. the date of your arrival is June 15th, you have a right to cancel booking till 23:59 of June 12). If you prepaid all the period of your accommodation, all the money would be brought back to you, excepting one night.

After confirmation via e-mail from our reservation clerk, pay for it at any bank of Russia. Make a request if you need an invoice and we’ll send it to you.

Legal persons can book a room with a bank transfer. If you choose this method of payment, specify all the details of organization. You’ll get all the necessary documents including the invoice for the bank transfer and guest's voucher. It must be paid within 3 days of issuing. You must pay 100% of the whole cost of reservation if you choose this payment method. If you need to cancel your booking, the rules are same as for individuals.

If you don’t prepay your reservation, your room can be “sold” to anybody who prepays for it. If you book via phone for tomorrow, leave you telephone number to the manager.

GROSSOTEL is a private budget hotel in Moscow. We can refuse you in accommodation without explaining the reasons. In this case we’ll bring you back all the money.

Contact infromation
  • Address: Prechistenskaya nab, 15, bld
  • Metro: Park Kultyry, Kropotkinskaya
  • Phone: 8 (495) 507-53-45
  • Phone: 8 (965) 377-36-70
  • E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Skype: grossotel